Synap Closes Seed Round, Launches Private Beta

August 20, 2015

Baird Capital, KGC Capital lead $2m seed funding round for new cloud platform that is reinventing how companies manage customer communications

CHICAGO, IL - Synap Software Labs, maker of Synap, a cloud based, cross-platform relationship management tool for customer facing teams, announced today that it has closed its $2 million seed round led by two prominent Chicago based venture capital funds, Baird Capital and KGC Capital. Other investors include Devin Mathews, Partner at private equity firm Parker Gale, Chris Hill, Founder of Spotlite, recently acquired by Rally Health, and several other Chicago area entrepreneurs. The company will use the funds to expand its product development efforts and to build its marketing and customer success teams.

The company released an alpha version of its product in early July and is now accepting signups for their private beta program slated to begin this fall. “Synap is for everyone who talks to customers,” said Michael Boeke, Co-Founder and Head of Product. “We are making it easy to automatically share information that is usually stuck in silos by connecting to tools like email, CRM, help desk software, document sharing, and chat programs that teams already use to perform their specific functions. By doing so, we are able to deliver a unified, filterable view of every layer of the customer relationship over time.”

"We're extremely excited to partner with Synap because of the strength of the founding team and their unique vision for improving customer relationship management and collaboration," said Jim Pavlik, partner at Baird Capital.

Chris Capps, CEO of KGC Capital added, “Synap fills the wide communication gap that exists between functional departments inside companies and is positioned to help organizations collaborate more effectively and increase productivity dramatically.”

Synap was founded by Jeremie Bacon, Michael Boeke and Matt Mitchell, a team that helped build and bring to market products from other successful Chicago tech companies, including Backstop Solutions Group and Braintree. Jeremie Bacon recently left his position as President of the Americas division of Orc Group, a global trading software company, to help the Synap team grow its business. Synap also announced that Jeremie is transitioning from an investor and advisor role, to a full-time position as the CEO.

“We’re excited to be working with investors who share our vision and are committed to helping us scale our business from the outset,” said Jeremie Bacon, CEO. “We are incredibly fortunate to have a great group of teammates and financial supporters to help us through the long journey ahead.”

About Synap Software Labs

Synap Software Labs is a B2B software company headquartered in Chicago, Illinois working to change the way teams manage and nurture their customer relationships. Synap helps companies to retain and grow their relationships by making it easier to share information and collaborate. For more information about Synap, please visit

About Baird Capital

Baird Capital makes venture capital, growth equity and private equity investments in strategically targeted sectors around the world. Baird Capital’s venture team invests in early and expansion-stage technology-enabled services and healthcare companies. Having invested in more than 285 companies over its history, Baird Capital partners with entrepreneurs and, leveraging its executive networks, strives to build exceptional companies. Baird Capital is the direct private investment arm of Robert W. Baird & Co. For more information, please visit

About KGC Capital

KGC Capital is the family office of Richard Kiphart, managed by Chris Capps. KGC specializes in early and growth stage venture technology investing. For more information, please visit


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